Privacy Policy

Privacy Policy - which is in effective from the 1st of April 2013:

This privacy policy relates to how we collect and handle your information when you are using this website.

Any identifiable information that we receive will be used in accordance with this privacy policy and the function of the site. We are committed to keeping your information private and used for only its intended purpose.

Designated Associates may alter and update this policy. It is your responsibility to be aware of the current privacy policy.

The information we collect:

We may collect the following information about you:

Name, address, contact information, email address, preferences and interests, other information relevant to feedback and/or surveys we may undertake through the site and your interaction with us.

This is what we do with your information:

We use this information to improve our service to you and to fulfil your requirements.

Using your email address and/or contact number, we may contact you with information that we feel wil be of benefit to you or improve our service to you.
We maintain our internal records.
Improve our service from the information already received.
We would like to be able to contact for research purposes and then to use the information received to improve our service and/or website.


We are committed to ensuring that your information is kept safe and secure. To enable ourselves to do this, we have put certain procedures in place and use certain technology within the site to aid in preventing unauthorised access.

Cookies - How do we use them:

A cookie is a small file that is placed on your computer's hard drive. This cookie allows us to analyse our web traffic, allows certain elements of the site to work, allows customisations to enhance your experience and for some parts are an essential part of the site, that without them, the site would not work correctly.

Cookies may gather items that you like or dislike and allows your preferences at times to be remembered.

By using cookies for traffic analysis we can maintain our site by understanding what interests our visitors and therefore what helps visitors become customers. We can then make changes as necessary and improve the experience for everyone.

Out website advises that we need to use cookies in order for the site to respond correctly and by using our site you therefore are accepting that cookies will be stored on your computer.
This does not give ourselves any special access to your computer, they are used for what we describe within this policy.

External Links within our website:

Our site may include links to other websites on the Internet. These sites are separate to ourselves and we do not have any control over their content, message, cookies, data collection etc... We cannot be held responsible for any part of your experience with the external sites. Please consider this when accessing these links.

Controlling your personal information:

By using our site and filling forms with contact information, you are permitting ourselves to contact you in relation to the reasons within this policy.

You are allowed to request any details that we store about you under the Data Protection Act 1998. We will charge a small fee to process this. To contact ourselves regarding your information please write to us at Designated Associates, 1st Floor Vale House, Vale Park, New Brighton, Wirral, CH45 1LZ

If any of the details that we store about you are believed to be incorrect, then email or write to us as soon as you are able to do so at either the above address or We will adjust and correct the information that is incorrect.

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